Frequently Asked Questions
Everything you need to know about shopping the latest trends at New Arrivals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new looks sooner.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the hygiene seals are intact for swimwear and jewelry.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate various designers, we recommend checking the specific measurements for each 'New Arrival' to ensure the perfect fit.
Do you restock items that are sold out?
To keep our collections fresh, many items are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if a return or restock occurs.
Can I track my shipment in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.